NAFASI YA KAZI BARAZA LA MAASKOFU KATOLIKI TANZANIA (INTERNAL OPERATIONS ASSIATANT)

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ROLE DESCRIPTION
Internal Operations Assistant
SCOPE OF ROLE
LEVEL OF WORK:   1
ROLE TYPE Individual Contributor
COUNTRY: Tanzania
DIRECTORATE:    Economic Sustainability
REPORTING RELATIONSHIP: This position reports to Business Development Manager

CONTEXT AND PURPOSE OF THE ROLE
The Internal Operations Assistant will be responsible for all matters concerning insurance in the company as well as any issues required by the office of Commissioner for Insurance. This may include ensuring that quarterly and annual returns are  timely submitted, TIRA  Miss portal  is well updated, daily transactions of the company are booked, claims are handled carefully, etc.
ACCOUNTABILITIES & AUTHORITIES OF THE ROLE
The Internal Operations Assistant has the following accountabilities and authorities:

•          TIRA Miss portal update
•          Prepare all returns required by TIRA Liaison officer between the insurer and clients
•          Maintaining records of daily business transactions
•          Premium collections and account reconciliation
•          Claims handling and follow up.
•          Renewal notices and client  retaining
•          Marketing and sales
REQUIRED SKILLED KNOWLEDGE
Qualification:
Skills and Experience:
  • Leading and mentoring teams to provide excellence in customer services
  • Handling a high-volume environment with a great ability to work well under stress
  • Professional appearance, attitude and demeanor
  • Able to work flexible schedules
  • Problem solving person
  • A smart appearance
  • Physical fitness and stamina
  • Flexibility
  • Emails , Microsoft office and internet
  • Customer care skills.
Key Competencies
  • Customer service orientation
  • Communication skills
  • Interpersonal skills
  • Team member
  • High energy level
  • Handle a fast-paced work environment
  • Reliability
  • Honesty and integrity

The Catholic Secretariat is now inviting eligible candidates who are strong and committed Catholics to apply for the above mentioned vacancy so as to reach us on or before closure of business day of 10.08. 2017. Candidates are required to submit cover letter, copies of certificates, recent Curriculum Vitae and evidence of one’s commitment to Catholicism. They should also provide short answers to the following questions in their cover letters;
(i)                   Why are you interested in this job?
(ii)                 Why would you consider yourself suitable for this job?
(iii)                What do you know about TEC?
Only shortlisted candidates will be contacted for interview.
Eligible candidates may apply to:
Secretary General
Tanzania Episcopal Conference
P.O.Box 2133
DAR ES SALAAM


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